World Mental Health Day: Essential steps to take when a dear one faces crisis

When I was just 17, I left home to pursue my graduation in Bangalore, filled with excitement and dreams of an incredible college life. I couldn’t wait to dive into my English literature course and enjoy university life. I imagined late-night study sessions and new friendships, but soon things took an unexpected turn. My excitement and joy faded as I faced constant bullying from my roommates at the hostel. Each day, I struggled with the pain of being away from my family. The isolation made me feel like I was sinking into a deep abyss. The campus became a place of despair, making it hard to focus on my studies or connect with anyone.

Then one day, during a phone call with my sister, everything came crashing down. I broke down in tears. She flew from Delhi without hesitation, taking a break from her job to be by my side. Her support and the help she arranged for me turned everything around for the better. This experience helped and taught me a lot—it also made me understand the essential steps one needs to take when someone we care about faces a mental health crisis.

Research shows that depression has become a widespread issue. According to the World Health Organisation, over 280 million people suffer from depression. A study published in the American Journal of Psychiatry found that nearly 60% of people with depression do not receive and seek treatment. These statistics highlight the urgent need for an increased awareness and supportive environment that encourage individuals to seek help when they need it.

World Mental Health Day is observed on October 10th annually. This day aims to raise awareness about mental health issues and support for those affected by them. It provides an opportunity to advocate for better mental health care, reduce stigma and encourage open conversations about mental wellbeing. On this day, join us as we explore essential steps to take when someone we care about faces a mental health crisis.

Recognise the signs

We live in what is known as a hustle culture, a busy world where we get so caught up in our daily chores and responsibilities that we forget to notice the changes in those around us. It is quite easy to miss the signs of someone who is struggling in a hectic life like ours. As a result, many beloved people suffer in silence as we overlook their pain and stay focused on our own lives.

The first step towards helping a dear one is to be alert and recognise the signs of a mental health crisis. Look for changes in their behaviour, for instance, if they are withdrawing from friends or losing interest in activities they once enjoyed. You might notice they seem more irritable, sad or lacking in energy. Understanding these signs is important because everyone experiences and expresses their feelings differently. By being aware of these signs, you can approach the situation with compassion and knowledge—create a safe space for them to talk about what they’re going through.

Educate yourself

To support someone, it’s important to educate yourself about mental health first. Understanding depression, its symptoms and the specific issues your dear one may be facing can help you communicate better. There are a number of resources available online; you can choose from articles, videos and forums. By educating yourself, you are not just helping a person you know, you can even challenge the stigma surrounding mental health in your community. Learning about mental health allows you to be a better support for your loved ones and for others in the bigger picture.

Start the conversation

Conversations are essential in every relationship. They are especially important to have when someone is going through a tough time. However, learn to not jump in too quickly; instead, find the right time and a quiet place where your friend or relative who is struggling feels comfortable and safe to talk or open up. By paying attention to how, when and where you start a conversation, you can create an environment where they can express themselves freely.

Once you’re in a calm setting, gently ask how they are feeling. Let them know you’ve noticed some changes in their behaviour and that you care. Listening without judgement is vital, so avoid jumping in with quick solutions. Make sure to validate their feelings, assuring them that it’s okay to feel the way they do and that they are not alone in their struggle.

Offer your support

While it seems ideal to want to help your loved ones who are in crisis, it’s very important that you first take a moment to weigh all your options. Professional help is often the best way to provide the support a struggling person needs. After you’ve successfully started a conversation with your dear one, let them know you’re there for them and offer specific ways to support them, like accompanying them to appointments or helping them find mental health resources. Your willingness to assist can show them they are not alone in their journey. This will also give them a reason and a push to want to do better.

Be patient and check in regularly

Recovery from a mental health crisis can take time and it’s essential to be patient in the meanwhile. As a caregiver, understand that there will be ups and downs in your dear one’s journey. Continue to check in regularly, even if they seem to be doing better. Your support and mere presence will remind them that they are not alone. Sometimes, a simple text or phone call can make a big difference as it can help them feel supported.

Another important thing to remember is that supporting someone in a mental health crisis can feel overwhelming. But that feeling passes with time, especially when you find them healing little by little. Your actions significantly impact their recovery and enhance their wellbeing even if you cannot see big changes everyday. In fact, your care and understanding can be a lifeline, helping your loved one find their way through difficult times.